We offer full technical support and careful management of your requirements. We respond quickly and correctly to your needs.
For assistance please call us at our number +39 0522 511505 or write directly to the email address rmu@rmu.it

Microdots machine have 24 months warranty.

Remote Support

To reduce assistance timing and costs, we ensure a remote support.

Our customers will be able to link a PC (connected to the Internet) to the Ethernet port of the electronics, and, throughout a simple installation of a remote control program, we shall be able to provide comprehensive assistance on the machine.
It will be possible to clarify doubts about the use of the software and fix eventual machine malfunctions. At the same time, we will have the ability to perform online courses, software updates and diagnostic troubleshooting.

We believe in the ability to reduce costs and save time, for a fast and effective assistance!

To start a remote assistance, click here!

Request Support